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Remote Support

Let us connect to your computer and fix many issues without a visit.

Please only run a remote support tool after contacting us (or when we've asked you to). Call (07) 378 8890 first and we'll guide you through it.

How remote support works

  1. Give us a call so we can confirm what you need and that it's safe to connect.
  2. We'll direct you to the correct remote support download for your computer.
  3. Run the tool and read us the code shown on screen.
  4. We connect, with your permission, and work through the problem together.

Remote Support for Windows

TODO: add the current Windows remote-support download link / instructions (the previous site linked a TeamViewer-style QuickSupport client).

Remote Support for Mac

TODO: add the current macOS remote-support download link / instructions.